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Terms and Conditions

Last updated: March 24, 2026

Welcome to the website of Formulative Systems Group (“FSG”, “we”, “us”, or “our”). By accessing or using our website, services, or communications, including SMS text messaging, you agree to the following Terms and Conditions.

Use of Services

Formulative Systems Group provides engineering, consulting, and technical services. All services are provided for business and professional purposes only. You agree to use our website and communications in a lawful manner and not for any unauthorized or prohibited purpose.

Communications and SMS Messaging

By contacting Formulative Systems Group or engaging with us during a business relationship, you may elect to communicate with us via email, phone, or SMS text message.

SMS messaging is used strictly for:

  • Project coordination

  • Customer support

  • Scheduling and confirmations

  • Operational or transactional communication related to active or prospective business engagements

We do not use SMS messaging for marketing, advertising, or promotional campaigns.

Message frequency varies based on your interaction with us. Message and data rates may apply depending on your mobile carrier.

You may opt out of SMS communications at any time by replying STOP. You may request help by replying HELP or by contacting us directly.

Intellectual Property

All content on this website, including text, graphics, logos, and technical materials, is the property of Formulative Systems Group unless otherwise stated and may not be reproduced or distributed without prior written consent.

Limitation of Liability

Formulative Systems Group shall not be liable for any indirect, incidental, or consequential damages arising from the use of this website or communications, including SMS messaging, except where prohibited by law.

Changes to These Terms

We reserve the right to update these Terms and Conditions at any time. Updates will be posted on this page with a revised effective date.

Privacy Statement

Formulative Systems Group Privacy Policy

Formulative Systems Group respects your privacy and is committed to protecting your personal information.

Information We Collect

We may collect limited personal information, including:

  • Name

  • Email address

  • Phone number

  • Business contact details

  • Information you voluntarily provide during communications or service engagements

How We Use Information

Your information is used solely to:

  • Provide and manage engineering and consulting services

  • Communicate regarding projects, support requests, or scheduling

  • Respond to inquiries or client-initiated messages

We do not sell, rent, or share personal information with third parties for marketing purposes.

SMS Privacy

Phone numbers collected for SMS communication are used exclusively for direct, one‑to‑one business communication between you and Formulative Systems Group.

  • SMS consent is obtained through direct client interaction, request, or ongoing business engagement

  • SMS messages are transactional or conversational in nature

  • No automated marketing or bulk messaging is performed

You may opt out of SMS communications at any time by replying STOP.

Data Security

We implement reasonable administrative and technical safeguards to protect your information from unauthorized access, disclosure, or misuse.

Data Retention

We retain personal information only as long as necessary to fulfill business, legal, or contractual obligations.

Your Rights

You may request access to, correction of, or deletion of your personal information by contacting us using the information below.